Refund policy

1. What are the terms of Returns, Refunds & Exchanges?

At ErtheKor, every garment is thoughtfully crafted in limited quantities using carefully selected materials and artisanal techniques. We do not refund under any circumstances. We encourage mindful purchases and hope you cherish each piece as much as we do.

If you receive a product that is damaged, defective or incorrect, we are happy to assist with an exchange subject to the conditions below,

To initiate a request, please contact us at connect@erthekor.in or +91 8796460739 within 48 hours of receiving your order, along with your order number and clear images of the product.

To be eligible for an exchange the product must:

Be unused, unworn, unwashed, and in its original condition.
Be returned with all original tags, packaging, and invoice.
Be available for pickup (where applicable) or shipped back securely if requested.

Once the returned product reaches us, it will undergo a quality inspection. If the request is approved, we will process the exchange accordingly.

Please note that products that do not meet the above conditions may not be eligible for exchange and the same products will be shipped again.

As our garments are handcrafted, slight variations in colour, texture, weave, print, or finish are a natural part of the making process and celebrate the individuality of each piece. These variations are not considered manufacturing defects.

Return Address

C-1423, Brigade Buena Vista, Budigere Cross, Old Madras Road, Bangalore, Karnataka 560049